Vice President, Home Health Clinical Services – HopeHealth Community VNA

Position Type Full Time
Hours Per Week 40
Education Level Bachelors or Masters Degree
Years Of Experience 7 plus
Position Status Now Hiring!
Location Providence RI

Job Responsibilities

HopeHealth is searching for an experienced leader to fill the newly created position of Vice President, Home Health Clinical Services. This position will oversee HopeHealth’s home health operations at HopeHealth Community VNA (HHCVNA) in Massachusetts and HopeHealth Visiting Nurse (HHVN) in Rhode Island with a combined average daily census of approximately 900. The Vice President, Home Health Clinical Services will report to HopeHealth’s Chief Operating Officer (COO).

This new role has been created to support the joining of two of the area’s most respected providers of home health care, hospice and palliative care. In July 2020, Community VNA of Attleboro, MA and HopeHealth of Providence, RI announced their intention to affiliate, together forming one of the largest independent home care organizations. The affiliation is anticipated to be completed by January 2021.

As a member of the senior leadership team the Vice President, Home Health Clinical Services will support the immediate and strategic priorities of HopeHealth with a focus on quality and clinical outcomes, patient and employee satisfaction, and growth. This will include aligning the clinical operations of HHCVNA and HHVN.

Working with the home health leadership team, this position is responsible and accountable for excellence in clinical operations, programs and service delivery. Together, the leadership team will work to identify innovative ideas to improve service delivery in support of achieving targeted results. The Vice President, Home Health Clinical Services is responsible for providing leadership, direction and guidance to the clinical management team through coaching and mentoring and modeling expected behaviors in alignment with HopeHealth’s values.

This position requires clinical, business and people skill and expertise.

Job Requirements

Essential Duties and Responsibilities

Clinical Operations (home health)
• Accountable for the clinical practice, processes and policies
• Develop and implement new clinical programs
• Ensures appropriate prioritization of initiatives
• Relationship management with referral sources
• Develop staffing plans to ensure service capacity
• Staying current on health care trends and research
• Compliance with federal, state (MA and RI), regulatory and accrediting body requirements
• Accountable for attainment of clinical metrics

Leadership/People Development
• Build and sustain a culture of people excellence
• Provides leadership, direction, and motivation to clinical leadership team
• Oversight of staff recruitment, retention and engagement
• Provides regular performance feedback and recognition
• Demonstrates commitment to diversity, equity and inclusion
• Accountable for attainment of people metrics

• Responsible for budget preparation
• Accountable for achieving volume targets
• Expense monitoring and management
• Accountable for attainment of fiscal metrics

Quality & Compliance
• Current knowledge of RI and MA specific policies and regulations
• Clinical quality Implementation of quality initiatives
• Patient satisfaction
• Oversees the quality initiative improvement plans and ensures customer satisfaction
• Accountable for attainment of quality metrics

Job Qualifications

HopeHealth seeks a unique and strong combination of experience, skill and professional and personal attributes for this position.

Experience, Education and Training

• 7+ years’ experience in a home health care leadership role
• Bachelor’s degree is required, master’s degree preferred, or the equivalent relevant experience
• Demonstrated knowledge of regulatory and licensure requirements for home health care (MA and RI)
• Demonstrated knowledge of financial and quality metrics related to home health
• Clinical licensure in nursing or therapy; nursing preferred (incumbent must maintain licensure in both MA and RI)
• Business development experience preferred
• Experience with collective bargaining preferred

Skills and Attributes

• Commitment to high-quality care, patient safety, and customer service
• Critical thinking, decision making and problem-solving skills
• Coaching and mentoring skills
• Self-awareness and commitment to professional development
• Open and effective communication style
• Ability to implement change
• Conflict resolution skills
• Strong organizational skills
• Strong business acumen
• Strong data orientation, analytical skills, and understanding of reporting
• Ability to initiate and maintain strong relationships
• Valid driver’s license